Terms of Use

These Terms govern your access to and use of the LedgerBrain website(s), dashboards and application programming interfaces (“Site”), and the LedgerBrain KYT/KYB/KYE/KYA risk and analytics services and related features (collectively, the “Services”). These Terms form a binding agreement between Sixpence (Pty) Ltd (or the contracting entity identified on the Site), trading as LedgerBrain (“Sixpence”, “LedgerBrain”, “we”, “us”), and you.

For purchases made through the Stripe account connected to Sixpence Global, Inc., the contracting entity is Sixpence Global, Inc., a Delaware corporation, unless a written order form identifies a different contracting entity. Silver Sixpence (Pty) Ltd and other Sixpence affiliates may help operate, develop, support, or process the Services.

If you use the Services on behalf of a company or other entity, you represent you have authority to bind that entity. In that case, “you” and “Customer” refer to that entity.

1. Acceptance; order of precedence

1.1 Acceptance. By accessing or using the Site or Services, creating an account, clicking “I agree”, or submitting a query, you agree to these Terms.

1.2 Order Forms. If you and Sixpence enter into an order form, statement of work, subscription agreement, or other written agreement (“Order Form”), the Order Form prevails over these Terms only to the extent of a conflict.

1.3 Automated agents. If an AI agent, software agent, script, wallet, workflow, API client, marketplace, payment rail, or other automated system accesses the Services on your behalf, you are responsible for its acts and omissions as if you performed them yourself. You must ensure that the agent has authority to use the Services, make purchases, submit data, receive Outputs, and bind you or your organisation where applicable.

2. Eligibility and compliance

2.1 You may use the Services only if you will do so in compliance with applicable laws and regulations, including AML/CFT, sanctions, and data protection laws.

2.2 You are responsible for determining whether the Services are suitable for your intended use and for configuring your internal controls and processes accordingly.

2.3 Customer Data legality and authority. You represent and warrant that: (a) you have all necessary rights, permissions, lawful basis, and authority to submit Customer Data (including Query Inputs) to the Services; (b) your submission and our processing of Customer Data for the purposes described in these Terms will not violate any law, regulation, court order, contractual restriction, or third-party rights; and (c) you will not submit Customer Data that you obtained unlawfully or without proper authorisation.

2.4 Data minimisation; prohibited data. You will minimise the inclusion of personal information in Customer Data and will not submit any “special personal information” (or similar sensitive categories) unless expressly agreed in an Order Form and supported by appropriate safeguards. You are responsible for ensuring that any personal information you submit is relevant and limited to what is necessary for your lawful compliance and risk purposes.

3. Accounts and security

3.1 Registration. Certain features require an account. You must provide accurate information and keep it current.

3.2 Credentials. You are responsible for safeguarding passwords, API keys, and other credentials and for all activity under your account. You must promptly notify Sixpence of any unauthorised access or use.

3.3 Administrators and users. If you are an organisation, you are responsible for (a) who you authorise as administrators and users, and (b) the permissions you assign.

4. Service scope; free use; Beta Features

4.1 Service scope. The Services may include transaction and counterparty risk analytics (“KYT”), business/entity checks (“KYB/KYE”), and address/withdrawal checks (“KYA”), delivered through the Site, API, or both.

4.2 Free/trial use is evaluation-only. Unless an Order Form states otherwise, any free tier, trial access, or evaluation access is provided for internal evaluation and testing only. You may not use free/trial access for live production decisioning or in any mission-critical workflow where incorrect or unavailable Outputs could reasonably cause material harm (financial, regulatory, operational, or reputational).

4.3 Beta Features. Features labelled beta, pilot, preview, or trial (“Beta Features”) are provided “as is”, may be less reliable, and may be changed or discontinued at any time.

4.4 No service level agreement; support. Unless expressly stated in an Order Form, Sixpence does not provide any service level agreement, uptime commitment, response time commitment, or support commitment. Any support provided outside an Order Form is provided on a best-efforts basis only.

4.5 Maintenance and operational changes. Sixpence may perform maintenance, apply patches, implement abuse-prevention measures, suspend or restrict access, and modify or discontinue features where reasonably necessary for security, legal compliance, platform stability, or service improvement.

4.6 API changes and versioning. Sixpence may modify documented API endpoints, schemas, authentication methods, and related technical requirements from time to time. Sixpence will use reasonable efforts to provide at least 7 days’ notice of material breaking changes to documented API functionality, except where immediate changes are reasonably required for security, abuse prevention, legal compliance, or platform stability.

5. Definitions

5.1 Customer Data. “Customer Data” means information you provide to the Services, including query parameters, identifiers, wallet addresses, transaction hashes, entity identifiers, and other inputs (“Query Inputs”), plus any data you upload, integrate, or otherwise submit through the Services.

5.2 Outputs. “Outputs” means results returned by the Services, including risk scores, exposure indicators, labels, categories, transaction graphs, counterparty lists, alerts, and reports.

5.3 Risk Scores. “Risk Scores” (and related labels, categories, or exposure indicators) are Outputs reflecting Sixpence’s analytical assessment based on its data sources and methodology at the time of the query.

5.4 De-identified Usage Data. “De-identified Usage Data” means telemetry and service-interaction data that has been processed and aggregated or de-identified to remove direct identifiers and is not intended to identify you or any individual (e.g., performance metrics, feature usage, error rates, and operational statistics).

5.5 Compliance Records. “Compliance Records” means your internal case files, audit workpapers, investigation notes, regulator/auditor submissions, and related evidence packs created for compliance, risk management, investigations, audit, and record-keeping.

5.6 Credits. “Credits” means prepaid usage units that may be purchased or otherwise allocated to your account and consumed when you access or use certain Services features (including via UI or API), as described in Section 14.

5.7 Credit Balance. “Credit Balance” means the number of Credits available to your account at a given time.

5.8 Usage Event. “Usage Event” means an action, query, request, or other unit of usage that consumes Credits or is otherwise billable (including a KYT/KYA/KYE query via UI or API), as measured by Sixpence’s systems.

5.9 Rate Limits. “Rate Limits” means technical and/or contractual limits on request volume, concurrency, throughput, and related usage parameters, which may vary by plan, feature, or endpoint.

5.10 Credit Schedule. “Credit Schedule” means the applicable Credits pricing, Credit costs per Usage Event, and related billing parameters described on the Site, in-product, or in an Order Form, as updated from time to time in accordance with Section 14.

6. Customer Data, Queries, and Outputs

6.1 Rights in Customer Data. As between you and Sixpence, you retain all rights in Customer Data. You grant Sixpence a limited, non-exclusive licence to use Customer Data to provide, secure, maintain, troubleshoot, and improve the Services, to enforce these Terms, and as otherwise permitted under these Terms and any applicable Order Form or data processing addendum (if any).

6.2 Your rights to use Outputs; record retention. Subject to these Terms and payment of applicable fees, Sixpence grants you a non-exclusive, worldwide licence to use, reproduce, and internally share Outputs for your business purposes, including compliance, risk management, investigations, audit, and record-keeping. You may retain Outputs as required by law, regulation, internal governance, or audit policies.

6.3 Regulator, auditor, and bank disclosures. You may disclose Outputs to regulators, supervisory bodies, auditors, legal counsel, banking partners, and other professional advisers as reasonably necessary for compliance or oversight, provided you take reasonable steps to maintain confidentiality.

6.4 No public benchmarking. You may not publish, disclose, or make available to any third party (including on websites, social media, or press releases) comparative evaluations, benchmarks, or testing results about the Services without Sixpence’s prior written consent, except where required by law (in which case you will, where legally permitted, provide notice to Sixpence).

7. API logging; monitoring; data collection acceptance

7.1 API logging and monitoring. By accessing the Services or calling the API, you acknowledge and agree that Sixpence will collect and process:

• Query Inputs you submit; and
• usage, security, and billing telemetry associated with your requests (which may include timestamps, request metadata, authentication identifiers, IP addresses, device or client identifiers, query volumes, and error logs),

for the purposes of providing the Services, authenticating requests, enforcing these Terms, preventing abuse, ensuring security, debugging, billing, and improving service performance.

7.2 De-identified Usage Data. Sixpence may use De-identified Usage Data for analytics and service improvement as described in Section 8.

8. Model improvement and de-identified usage data (opt-in)

8.1 Operational telemetry. Sixpence may collect and use De-identified Usage Data to operate, secure, and improve the Services.

8.2 Opt-in training/fine-tuning. Sixpence will not use your Customer Data or Outputs to train or fine-tune models unless you explicitly opt in via account settings or an Order Form. If you opt in, Sixpence will use reasonable measures intended to avoid using information that identifies you, your end-users, or your confidential business context.

8.3 On-chain data caution. You acknowledge that blockchain data and addresses can, in context, be linkable to individuals or entities, and therefore “de-identification” must be assessed contextually and implemented with appropriate safeguards.

9. Acceptable use; restrictions

You will not, and will not allow any third party to:

• 9.1 use the Services for unlawful activity, including money laundering, sanctions evasion, fraud, or terrorist financing;
• 9.2 circumvent rate limits or access controls, scrape the Site, or use automated means that degrade the Services;
• 9.3 reverse engineer, decompile, or attempt to derive source code or underlying models, except to the extent prohibited by applicable law;
• 9.4 probe, scan, or test the vulnerability of the Services, or conduct penetration testing without Sixpence’s prior written authorisation;
• 9.5 interfere with or disrupt the Services, including by introducing malware or excessive load;
• 9.6 resell, white-label, or provide the Services to third parties as a service bureau unless expressly authorised in an Order Form; or
• 9.7 use Outputs as the sole basis for adverse, high-stakes, or customer-impacting decisions without appropriate human review, corroboration, and investigation.
• 9.8 systematically extract, harvest, or compile Outputs (including via high-volume querying, automated means, or bulk export) to create or enrich datasets, directories, intelligence repositories, or similar collections, except to the extent reasonably necessary to create Compliance Records in the ordinary course of your compliance and audit functions.
• 9.9 cache or store Outputs in a manner that effectively replicates or substitutes for the Services (including building a searchable database of Outputs), except for retention within Compliance Records and other retention required by law, regulation, internal governance, or audit obligations.
• 9.10 publicly display, publish, or share screenshots, screen recordings, or other visual reproductions of the Services, Outputs, or documentation (including on websites, social media, or in press releases) without Sixpence’s prior written consent, except where required by law.
• 9.11 circumvent or attempt to circumvent Credits, Rate Limits, usage tracking, metering, authentication controls, or billing controls, including by using multiple accounts, keys, or other methods to evade limits or charges.
• 9.12 use the Services to monitor availability, pricing, rate limits, performance, or functionality for competitive comparison, or to develop, train, or improve a competing product or service.

10. Risk scoring; methodology; decision-support only

10.1 Methodological assessment, not certainty. Risk Scores and other Outputs reflect Sixpence’s expert assessment produced using data sources, heuristic and statistical techniques, attribution methods, and analytical methodology. Outputs are not a statement of fact, are not a guarantee of illicit or lawful activity, and are not “scientific certainty.”

10.2 Your responsibility for decisions. You remain solely responsible for your compliance decisions, investigations, and actions taken (or not taken) in reliance on any Output. You should use Outputs as one input among others, applying appropriate human review and investigative procedures.

10.3 Methodology disclosure. Sixpence may make available an overview of its methodology (including limitations and intended use) via documentation or the Site. Any methodology disclosure is provided for transparency and does not create any warranty or liability for Sixpence.

10.4 Time-dependent Outputs; change over time. Outputs (including Risk Scores, labels, and exposure indicators) are generated based on information and methodology available at the time of your query and may change over time as new data becomes available, attributions evolve, or methodologies are updated. You acknowledge that cached or previously generated Outputs may become stale, and Sixpence has no obligation to notify you of changes or to update prior Outputs unless agreed in an Order Form.

11. Third-party data and limitations; verification

11.1 Third-party content. The Services may incorporate, rely on, or display data, content, labels, attributions, or other information from third parties (including open-source data, public sources, and commercial datasets) (“Third-Party Content”), as well as heuristic and statistical techniques, clustering, and attribution methodologies.

11.2 No warranty; coverage and timeliness may vary. Third-Party Content and related Outputs may be incomplete, inaccurate, out of date, or not applicable in all contexts. Coverage and timeliness may vary by asset, blockchain, jurisdiction, counterparty type, or other factors. Sixpence does not warrant the accuracy, completeness, or currency of Third-Party Content or any Output derived from it.

11.3 No duty to verify or update prior Outputs. You are responsible for independently assessing Outputs and determining whether additional information, verification, or investigation is required for your purposes. Sixpence has no obligation to notify you of changes in Third-Party Content or to update or correct previously generated Outputs unless agreed in an Order Form.

11.4 Decision-support only. Third-Party Content and Outputs are provided for decision-support in compliance and risk workflows and do not constitute legal, regulatory, financial, or other professional advice.

12. Intellectual property

12.1 Sixpence IP. The Site and Services, including software, models, methodologies, workflows, documentation, and any updates or improvements, are and remain the exclusive property of Sixpence and its licensors (“Sixpence IP”). Except for the limited rights expressly granted to you, no rights are granted by implication.

12.2 Feedback. If you provide suggestions, ideas, or feedback, you grant Sixpence a non-exclusive, perpetual, irrevocable, worldwide, royalty-free licence to use and incorporate that feedback without restriction.

13. Confidentiality (limited)

13.1 Each party may receive the other’s confidential information (“Confidential Information”). Confidential Information includes non-public business, technical, and commercial information, and for Sixpence includes (without limitation) non-public documentation, API specifications, security details, pricing (including Credit Schedules not publicly posted), product roadmaps, and underlying methodologies that are not publicly disclosed. Each party will protect the other’s Confidential Information using reasonable care and use it only for purposes of these Terms.

13.2 Confidential Information does not include information that is public through no breach, independently developed without use of Confidential Information, or rightfully received without restriction.

13.3 This section does not restrict disclosures permitted under Section 6.3 (regulators/auditors/etc.) or disclosures required by law.

13.4 Outputs confidentiality. Outputs are typically intended for your internal compliance workflows and may be sensitive. You will treat Outputs as confidential to the extent they contain non-public information, except for disclosures permitted under Section 6.3 or required by law.

14. Fees; Credits; rate limits; billing

14.1 Plans and pricing. Fees, Credit Schedules, Rate Limits, and payment terms may be described on the Site, in-product, or in an Order Form. Your applicable pricing and limits are those in effect for your plan at the time of use, unless an Order Form states otherwise.

14.2 Credits and usage-based access. Certain features, queries, endpoints, or usage may require Credits. When you perform a Usage Event (via UI or API), Sixpence may deduct the applicable Credits from your Credit Balance in accordance with the Credit Schedule.

14.3 Credit Schedule changes. Sixpence may change Credit Schedules (including Credit costs per Usage Event) and Rate Limits from time to time. Changes will be effective upon posting in-product or on the Site, or as otherwise stated in an Order Form. Where changes are material, Sixpence will provide reasonable notice via in-product notice, email, or posting on the Site.

14.4 Credit exhaustion; throttling. If your Credit Balance is insufficient for a requested Usage Event, Sixpence may decline, throttle, or queue the request, or require you to purchase additional Credits. Sixpence may also enforce Rate Limits or other technical controls to protect the Services.

14.5 Expiry; non-transferability. Credits are non-transferable. Unless otherwise stated in an Order Form or applicable Credit Schedule: (a) trial, promotional, free, or manually allocated Credits expire 30 days after the date they are allocated; (b) purchased Credits expire as stated in the applicable Credit Schedule or Order Form; and (c) all Credits expire upon termination of your account. Sixpence may, at its discretion, extend expiry for operational reasons but is not obligated to do so.

14.6 No refunds; exceptions. Except where required by law or expressly agreed in an Order Form, all fees and Credits purchases are non-cancellable and non-refundable, and unused Credits have no cash value.

14.7 Taxes. Fees are exclusive of applicable taxes, including VAT, which you are responsible for paying unless you provide a valid exemption.

14.8 Payment; failed payments; chargebacks. You authorise Sixpence (and its payment processors) to charge your selected payment method for applicable fees and/or Credits purchases. If a payment fails, Sixpence may suspend access until payment is successfully processed. If you initiate a chargeback or reversal without a valid basis, Sixpence may suspend or terminate your account and require payment of outstanding amounts and reasonable chargeback-related costs.

14.9 Metering and usage records are authoritative. Sixpence’s usage measurement systems, logs, and records (including Service Telemetry) will be the authoritative basis for determining Usage Events, Credits consumption, and applicable fees, except to the extent you can demonstrate a material error.

14.10 Billing disputes. You must notify Sixpence in writing of any good-faith dispute regarding usage measurement, Credits consumption, or fees within 30 days of the relevant charge, deduction, or invoice. If you do not notify Sixpence within this period, the charge or deduction will be deemed accepted. Sixpence will investigate reasonably and may issue adjustments or Credits at its discretion where an error is confirmed.

14.11 Credits deducted despite errors. Credits may be deducted for Usage Events even if an Output is not ultimately used by you, including where failures arise from your systems, connectivity, misconfiguration, invalid inputs, or rate limiting. Where a failure is attributable to Sixpence’s systems, Sixpence may, at its discretion, restore Credits or issue a Credit adjustment.

14.12 Suspension for non-payment. Sixpence may suspend Services for non-payment, subject to any cure period in an Order Form.

14.13 Agentic and machine payments. Some Services may be purchased or accessed through agentic payment methods, including pay-as-you-go API calls and x402-enabled HTTP 402 payment flows. In an x402 flow, an agent or API client may request a paid resource, receive payment requirements, authorise payment through its own wallet or payment infrastructure, and retry the request with a payment authorisation. When payment is verified and the request is accepted, LedgerBrain returns the requested digital resource. The price, currency or token, network, recipient, expiry, endpoint, and other payment requirements shown at the time of the request or checkout control that transaction. You are responsible for configuring agents with appropriate spending limits, permissions, security controls, duplicate-payment protection, audit logs, and human escalation for unusual or high-risk activity. LedgerBrain does not require your private keys, seed phrases, or signing secrets, does not custody your crypto assets, and does not sign payments for your agent.

14.14 Refunds. Refunds, cancellations, duplicate payments, failed delivery, and billing disputes are governed by the Refund, Return and Cancellation Policy.

14.15 Agentic Payments Policy. Use of agentic payment methods, machine-payment endpoints, and x402-enabled access is also governed by the Agentic Payments and x402 Policy.

15. Warranties and disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” SIXPENCE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT.

SIXPENCE DOES NOT WARRANT THAT OUTPUTS WILL BE ERROR-FREE OR THAT THEY WILL IDENTIFY ALL RISK, AND DOES NOT WARRANT THAT RISK SCORES WILL REMAIN CONSISTENT OVER TIME OR THAT ANY OUTPUT WILL BE COMPLETE, CURRENT, OR ACCURATE IN ALL CONTEXTS.

16. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

16.1 No indirect damages. Sixpence will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, loss of goodwill, or business interruption, even if advised of the possibility.

16.2 Cap. Sixpence’s total aggregate liability arising out of or relating to the Site or Services will not exceed:

• (a) if you are using a free plan, trial, or Beta Features: ZAR 10,000; or
• (b) if you are using a paid plan: the greater of (i) ZAR 10,000 and (ii) the fees paid by you to Sixpence for the Services in the 12 months preceding the event giving rise to liability,

in each case in the aggregate.

16.3 Non-excludable liability. Nothing in these Terms limits liability that cannot legally be excluded (for example, liability for fraud).

17. Indemnities

17.1 Customer indemnity. You will indemnify and hold harmless Sixpence (including its directors, officers, employees, and contractors) from and against third-party claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from:

• (a) your Customer Data;
• (b) your breach of these Terms; or
• (c) your unlawful use of the Services.

17.2 Sixpence IP indemnity. Any indemnity from Sixpence relating to intellectual property infringement will be set out in an Order Form (if offered). No IP indemnity is provided under these public Terms by default.

18. Sanctions and restricted parties

You represent that you will not use the Services in violation of applicable sanctions or export controls and that you are not a restricted party under applicable sanctions regimes relevant to your use of the Services.

19. Changes; suspension; termination

19.1 Changes. Sixpence may modify the Site, Services, and these Terms. If changes are material, Sixpence will provide notice by posting an updated version on the Site, updating the effective date, and/or by in-product notice. Continued use after the effective date constitutes acceptance.

19.2 Suspension. Sixpence may suspend access immediately if it reasonably believes your use violates law or these Terms, poses a security risk, is required by law/regulator, or materially harms the Services. Where practicable, Sixpence will provide notice and a reasonable opportunity to remedy.

19.3 Termination. You may stop using the Services at any time. Sixpence may terminate your access on notice, or immediately for material breach.

19.4 Effect. Upon termination, your right to access the Services ends. You may retain Outputs as permitted by Section 6.2. Unless otherwise stated in an Order Form, Sixpence may, at its discretion, allow you a limited period of up to 30 days after termination to export available account records, query history, or other data made available through standard Service functionality, after which Sixpence may delete or disable access to such data, subject to legally required retention and backup limitations.

20. Governing law and jurisdiction

These Terms are governed by the laws of the Republic of South Africa, excluding conflict of law principles. The parties consent to the exclusive jurisdiction of the High Court of South Africa (Gauteng Local Division, Johannesburg).

21. Notices; contact

21.1 Notices to Sixpence. Notices to Sixpence must be sent to support@ledgerbrain.io.

21.2 Notices to you. Sixpence may send notices to you via the email address associated with your account, by in-product notification, or by posting on the Site.

22. Miscellaneous

22.1 Assignment. You may not assign or transfer these Terms (by operation of law or otherwise) without Sixpence’s prior written consent. Sixpence may assign these Terms to an affiliate or successor in connection with a merger, acquisition, corporate reorganisation, or sale of all or substantially all assets.

22.2 Severability. If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in full force and effect.

22.3 Entire agreement. These Terms and any Order Form constitute the entire agreement between you and Sixpence regarding the Site and Services and supersede all prior or contemporaneous agreements, proposals, or representations on the subject matter.

22.4 No waiver. A party’s failure to enforce any provision of these Terms is not a waiver of that provision or of the right to enforce it later. Any waiver must be in writing and signed by the waiving party.

22.5 Independent contractors. The parties are independent contractors. These Terms do not create a partnership, franchise, joint venture, employment, fiduciary, or agency relationship.

22.6 Force majeure. Sixpence will not be liable for any delay or failure to perform due to causes beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labour disputes, internet or hosting failures, power failures, or governmental actions.

22.7 Interpretation. Headings are for convenience only and do not affect interpretation. “Including” means “including without limitation.”

22.8 Survival. Sections that by their nature should survive termination will survive, including Sections 6 (rights to Outputs/retention), 12 (IP), 13 (confidentiality), 15-17 (disclaimers, limitation of liability, indemnities), 20 (governing law), 21 (notices), and 22 (miscellaneous).

22.9 Injunctive relief. You acknowledge that unauthorised use of the Services, Sixpence IP, or Confidential Information may cause irreparable harm for which damages may be an inadequate remedy. Sixpence may seek injunctive or equitable relief (without the need to prove special damages or post security, to the extent permitted by law) in addition to any other remedies.

22.10 Publicity; marks. You may not use Sixpence’s or LedgerBrain’s name, trademarks, logos, or make public statements about your use of the Services (including case studies) without Sixpence’s prior written consent, except where required by law.

22.11 Electronic communications. You consent to receive communications and notices electronically, including via email, in-product notices, and postings on the Site, and you agree that such communications satisfy any legal requirement for written notice.